Yebo Tech (Pty) Ltd Privacy Policy

Who we are

YEBOTECH (PTY) LTD is an electronics manufacturing company, whose core business it is to design, market and sell an electronic key and locking system. In conducting our business, YEBOTECH (PTY) LTD must process certain personal information.

YEBOTECH (PTY) LTD is committed to ensuring your personal information is processed lawfully and in accordance with the Protection of Personal Information Act (2013) (“POPI”) and in maintaining your confidence and trust. This Privacy Policy outlines the way we process your data.

This Privacy Policy applies to YEBOTECH (PTY) LTD and all its subsidiaries, including subsidiaries to be formed, as well as its operators, which it shall appoint from time to time.

This Privacy Policy applies to all products created and manufactured by YEBOTECH (PTY) LTD including web applications (YeboManager), mobile apps (YeboSync) and supplied hardware (keys, locks and sync stations).

What personal information do we collect about you?

We process different kinds of information about you, depending on the manner in which we are required to engage with you.

In general, the personal information we process includes:

For YEBOTECH (PTY) LTD employees, we process certain additional personal information, including special personal information as defined under POPI, for employment record-keeping and human resource purposes. If you are a YEBOTECH (PTY) LTD employee and should you require further detail on this, please contact the Information Officer directly.

How do we collect your personal information?

Why do we use your personal information?

YEBOTECH (PTY) LTD will only use your personal information when the law allows us to. This will include processing your personal information in order to:

We will only ever use your personal information for the purposes for which we collected it, unless there is a lawful and justifiable reason to do otherwise. Our conduct, in this regard, will be dictated by the provisions of POPI and South African law.

Marketing

We will provide you with choices regarding certain personal information uses, particularly around marketing and advertising. You will receive marketing communications from us if you have requested information from us or purchased services from us. You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or where you opt out of receiving these marketing messages, this will not apply to personal information provided to us as a result of a product/service purchase, product/service experience or other transactions.

You may set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our Website may become inaccessible or not function properly.

Will we share your personal information?

We may share your personal information with:

How secure is our data?

We process and protect your personal information in accordance with industry standards. While we have taken all reasonably practicable steps to protect your personal information, we cannot guarantee that it will not be subject to a security compromise. In such cases, however, we have put in place procedures to deal with any suspected personal information breach and will notify the Information Regulator and, subject to the provisions of POPI, you of any security compromise where we are legally required to do so.

How long will we use your personal information for?

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal Information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

Queries, complaints and objections

Should you have any queries, complaints and objections about the manner in which your information is processed, or should you wish to access or correct your personal information with us, please send an email to our Information Officer Jennifer Kotze, at jenny.kotze@yebotech.com.

You are also entitled to direct any such queries, complaints or objections to the Information Regulator at complaints.IR@justice.gov.za.

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